Customer Service

Shipping & Delivery
We work hard to ship the orders booked with us up till 10 am SST time the same business day or max by next business day. Estimated time for shipment post 10 am SST is next business day in Singapore and varies for other countries. We will take your consent depending on your availability for place of delivery. Please do provide your Full Ship To address and Contact Details.
Privacy & Security
We believe that the privacy of our Customers is of utmost importance. We have provisioned technological measures to prevent dispersion of any of our Customers Personal Data from our Web Portal. We do not share any of your buying preference information with any third party.
Returns & Replacements
If goods that we supply to you are faulty in any way then we would request that firstly please notify us by email ( or telephone (please see Contact page for numbers), and then return them to us within 7 days in the box they were delivered in. On receipt we will send you a replacement(s). Unfortunately we are unable to accept back any goods which have been opened or used and which are not faulty. Please choose your fragrance carefully since no refund will be given for changing your mind, or choosing the wrong product. We will refund you in any case of defect or faulty product.

We accept: MasterCard, Visa affiliated Credit & Debit Cards, NETS Cash Card & PayPal. All orders are charged in Singapore Dollars.

Order and Pay entirely online using Secured Payment Gateways of PayPal & ENet.

Shop throughout our store and place the items you wish to purchase into your shopping cart. Remember, you may change the quantity of any item in your shopping cart, as well as remove it completely, at any time.

Your Payment transaction is done directly on socket layer highly secured Payment Gateways from PayPal & ENet. Your Payment transactions information as credit card, debit card or online banking is directly keyed on these secured Payment gateways and in any form is not stored at any of other places i.e. neither on our portal & nor on Payment Gateways. Your security is of utmost important to us. We believe in our customer’s utmost online buying security.

When you have completed all of your shopping, simply fill out and submit the online order form and press COMPLETE ORDER.

You will be directed on Secured Payment Gateway of PayPal & ENet , enter your payment information for example your credit card number and expiration date, plus all the necessary billing and shipping information.

Payment, Pricing & Promotions
We have discounted prices for major perfume brands. Prices may change at any time, once you order you get price guarantee of the same purchase at that instant of time, however at a later date or time next order can be cheaper or more expensive. The information, prices, and discounts set forth herein are subject to change as per change in manufacturers pricing or any change in Tax levy or any other overheads, without notice. The pricing across the entire website for each and every product is in Singapore Dollars (SGD).
Account Information


Why Register An Account?

Being a registered user on has many advantages including:

Express Checkout / Payment Options for Purchases

Save your shipping and billing addresses and profile information to allow for an easy, quick checkout / payment Process.

Order Status

Review the shipping status of your orders at any time, 24 hours a day.

Order History

View your past orders all in one place.

Coupons & Sale Announcements

We will send you our exclusive coupons and sale announcements letting you know about our great deals.

Reminder Club

Enroll for Special Days Reminder

Never forget a birthday, anniversary or any occasion. We'll remind you!

(Attention Men: Be notified for specially your Spouse Birthday – Cheers – Jokes Part, Please do not get hurt. Just kidding…)

>How to Create an Account

There are two ways to create an account. You can click the Register or My Account link on the homepage and fill out the necessary information. You will need to enter your address and select a password at this time.

You can also register during the time you purchase a product for the 1st time. You will be asked to enter

- User name

- Email ID

- A password for Perfume Times Login only.

- Your Bill To & Ship To address information will be saved in your account.

(NOTE: No credit card information will be asked during creating Perfume Times Account, Perfume Times does not store any of Credit Card or Debit Card information)

About My Account

The My Account area allows you to edit your personal information, track your orders, view your complete order history, and set your email preferences and account password (Perfume Times web site only)

Changing Email or Profile Information

To change your e-mail or any other personal information, you must first login to the My Account area. Select the 'Edit Personal Info' link to be able to change any information you wish. Make your changes then click the 'UPDATE' button at the bottom, after which your account will reflect your new information.

Forgot My Password

Simply go to login page and click the Forgot Password? link. We will ask you for your email address and we will email your password right away.

Adding to your Address Book

If you've subscribed to our regular email newsletter, you can make delivery easier by adding our address, to your address book now. This will help prevent accidental filtering into your trash or junk folder. If you need help, we've included instructions for several popular mail services and programs below.

Select the mail service or program you use:

AOL 9.0


MSN Hotmail

Yahoo Mail

Microsoft Outlook

AOL 9.0

Open the email you received from

Click on the "Add Address" button, found on the right-hand side of the message window

Click on the "Save" button


Open the email you received from

Click on the "More Options" link, found in the top left of the message frame, next to the time

Click on "Add sender to contacts list", found in the menu of options that appears

MSN Hotmail

Open the email you received from

Click on the "Save Address" button, found at the top right of the message window

Click on "OK"

Note: If Hotmail has identified our newsletter as junk, click on the "Not Junk Mail" button.

Yahoo Mail

Open the email you received from

Click on the "Add to Address Book" link, found next to the "From Address" label

You'll be taken to a new screen. Click on the "Add to Address Book" button here

Microsoft Outlook

Open the email you received from (double-click to open in a new window)

Right-click over the sender's address ( []

A new window will appear. Click on the "Save and Close" button, found at the top left

Unsubscribe from Email Promotions

Click 'Submit' to remove the specified email address from our mailing list